Which of the following is a true statement about the impact of social computing on a business?

Which of the following is a true statement about the impact of social computing on a business?

a. There is a high cost to using viral marketing
b. It is difficult to gain information about customers
c. A small minority of individuals contribute the majority of feedback and can provide skewed data
d. Social computing does not allow for rapid feedback from customers

Answer: A small minority of individuals contribute the majority of feedback and can provide skewed data

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