Which of the following is a true statement about the impact of social computing on a business?

Which of the following is FALSE of social computing? A. It focuses on improving collaboration.B. It encourages user-generated content.C. It allows social information to remain anonymous.D. It combines social behavior and IT to create value. Answer: It allows social information to remain anonymous

Organizations are using social computing in which of the following functions? Marketing Human resource management All of these Customer relationship management Answer: all of these

Which of the following is true about the impact of social computing on customer service? a) It’s harder for customers to be heard by a company.b) Businesses can take their time responding to social media posts.c) Customers themselves can be used to reduce problems.d) Businesses will only get negative comments on social media posts.

Which of the following is a risk of social computing?a) The content posted will not be found with a search engine.b) Employees will be willing to participate.c) Employees will maintain company privacy.d) Ignoring negative posts is easy to do.e) Consumer-generated content is not edited or filtered Answer: consumer-generated content is not edited or filtered

Recruiters only use social computing to find people who are unemployed Answer: F

Which of the following is a true statement about the impact of social computing on a business? a. There is a high cost to using viral marketingb. It is difficult to gain information about customersc. A small minority of individuals contribute the majority of feedback and can provide skewed datad. Social computing does not allow…